Frequently Asked Questions
Everything you need to know about your next favorite bag.
What materials are used in BAGLINE products?
We use a range of premium materials including genuine top-grain leather, sustainable vegan leather, and high-density ballistic nylon to ensure durability and style.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.
Do BAGLINE products come with a warranty?
Yes, all our bags come with a 1-year limited warranty covering manufacturing defects in materials and craftsmanship.
How do I care for my leather bag?
We recommend using a damp cloth for light cleaning and applying a high-quality leather conditioner every 3-6 months to maintain suppleness and prevent cracking.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.